These Terms of Service govern your use of the Karat Logistics website and the services we offer, including the Karat Finance document coordination service.
1. Use of this website
By using this website you agree to use it lawfully and not to attempt to disrupt, compromise or misuse it. Content on this website is provided for general information and may be updated or removed at any time without notice.
2. Our services
Karat Logistics provides logistics, coordination and related services as described on this website. Karat Finance provides secure document collection, organisation and coordination as an administrative and coordination service. Unless a separate written agreement provides otherwise, no engagement is formed by submitting an inquiry through this website.
3. Karat Finance and regulated activity
Karat Finance coordinates documentation and administrative processes. It is not a bank, lender, investment manager, securities dealer, payment provider, escrow provider or financial adviser, and it does not provide legal, tax, investment or insurance advice. Where an engagement requires a regulated financial activity, that activity is performed by the appropriately licensed professional or institution involved. You are responsible for verifying the licences and authorisations of any professional or institution you engage.
4. Inquiries and information you provide
When you submit an inquiry or documents through our services, you confirm that the information you provide is accurate and that you are entitled to provide it. Sensitive documents should only be submitted through the secure channels we provide for an active engagement — not by ordinary email.
5. Confidentiality
Where Karat and a client have agreed to confidentiality arrangements, they apply to the specific engagement. Except where agreed or required by law, we restrict access to your information to authorised personnel and to the professionals involved in your engagement. This website's general statements do not themselves create a contractual duty of confidentiality.
6. No guarantees
We use reasonable care in providing our services, but we do not guarantee specific outcomes, timing, regulatory approvals or results. Any estimates, pricing or service descriptions on this website are indicative and subject to the terms of your specific engagement.
7. Intellectual property
The content, branding and design of this website are owned by or licensed to Karat Logistics and may not be reproduced without permission.
8. Limitation of liability
To the fullest extent permitted by law, Karat Logistics is not liable for indirect or consequential losses arising from use of this website or from general marketing information. Nothing in these terms limits liability that cannot be limited by law.
9. Governing law
These terms are governed by the laws applicable to the specific engagement and jurisdiction of Karat's contracting entity. Where no engagement exists, they are governed by the laws of the United Arab Emirates, without prejudice to mandatory consumer protections in your jurisdiction.
10. Contact
For questions about these terms, contact us at info@karatlogistics.com.